1. Introduction
Squid Academy uses carefully selected third-party service providers (“Sub-processors”) to support the delivery of our LMS, tournament platform, and related services. These Sub-processors may process personal data on our behalf when providing their services. (For details on our cross-border data protection safeguards, see our International Data Transfers page.) We conduct due diligence before engaging any Sub-processor and require all Sub-processors to enter into written agreements that impose data protection obligations consistent with our Data Processing Addendum.2. How We Update This List
- Advance Notice: We will update this page at least 30 days before engaging a new Sub-processor, except where urgent replacement is required (see below).
- Emergency Replacement: In urgent cases (e.g., to maintain security, availability, or continuity of service), we may engage a Sub-processor without prior notice. In these cases, we will update this list as soon as reasonably practicable and provide notice promptly.
- How to Object: If you are a customer with a current agreement incorporating our DPA, you may object to a new Sub-processor by emailing privacy@squid.gg within 30 days of notice. Objections must be based on reasonable, documented grounds relating to data protection risks.
3. Current Sub-processors
| Name of Sub-processor | Purpose of Processing | Location of Processing | Data Categories Processed | Transfer Mechanism (if outside EEA/UK) | Link to Privacy Policy |
|---|---|---|---|---|---|
| Resend.com | Email delivery (transactional + notification emails) | USA | Account email addresses, notification preferences | SCCs 2021/914, Module 2 + supplementary measures | Resend Privacy Policy |
| DigitalOcean | Cloud hosting & storage | USA / Netherlands (depending on deployment region) | User account data, content uploads, activity logs | SCCs 2021/914, Module 2 + supplementary measures | DigitalOcean Privacy Policy |
4. Change Log
| Date | Change | Notes |
|---|---|---|
| 2025-08-27 | Added Resend.com | New Sub-processor for email delivery |
| 2025-08-27 | Added DigitalOcean | New Sub-processor for cloud hosting |
| 2025-08-27 | Removed Payment Vendor | Payment processing not applicable |